TucanCasino Cookie Policy

Introduction

Welcome to Tucan Casino! We are committed to protecting your privacy and ensuring transparency about how we use cookies and similar technologies on our website. This Cookie Policy explains what cookies are, how we use them, and your choices regarding their use. By using our website, you consent to the use of cookies as described in this policy.

What Are Cookies?

Cookies are small text files that are stored on your device (computer, smartphone, or tablet) when you visit our website. They help us recognise your device, remember your preferences, and improve your experience. Cookies can be session-based (deleted when you close your browser) or persistent (remain on your device until they expire or you delete them).

Types of Cookies We Use

Strictly Necessary Cookies	These cookies are essential for the website to function. They enable core features such as logging in, playing games, and processing payments. They do not require your consent.	Authentication cookies, fraud prevention cookies.
Performance Cookies	These cookies collect anonymous data about how visitors use our website. They help us improve performance, fix errors, and enhance user experience.	Google Analytics, Hotjar.
Functionality Cookies	These cookies remember your preferences (e.g., language, game settings) to provide a more personalised experience.	Language settings, saved game preferences.
Targeting/Advertising Cookies	These cookies are used by us and third-party advertisers to deliver personalised ads and offers based on your interests and browsing behaviour.	Google Ads, Facebook Pixel, affiliate tracking cookies.

Why Do We Use Cookies?

Security: Cookies help us detect and prevent fraud, ensuring a safe gaming environment.
Personalisation: We use cookies to tailor your experience, such as remembering your favourite games and settings.
Analytics: Cookies allow us to analyse how our website is used, helping us improve functionality and user experience.
Marketing: We use cookies to deliver relevant promotions and advertisements based on your interests.

How to Manage Cookies

You have full control over the cookies stored on your device. You can:

Disable or delete cookies in your browser settings. However, disabling certain cookies may affect the functionality of our website.
Adjust third-party cookie settings via the preferences provided by third-party services (e.g., Google Analytics).
Use our cookie consent tool to select which cookies you allow when you first visit our website.

Note: If you disable cookies, some features of our website may not work as intended.

Data Privacy and Security

Your privacy is our priority. All data collected through cookies is processed in accordance with UK GDPR and the Privacy and Electronic Communications Regulations (PECR). We implement technical and organisational measures to protect your data from unauthorised access.

Your Rights

As a user of Tucan Casino, you have the following rights regarding your data:

Right to Access: You can request information about the data we hold about you.
Right to Erasure: You can request the deletion of your data.
Right to Object: You can opt out of the use of your data for marketing purposes.

To exercise these rights, please contact our Customer Support team at [email protected].

Third-Party Cookies

We work with trusted third-party providers (e.g., payment processors, analytics services, and advertising networks) that may place cookies on your device. These cookies are subject to the respective third parties’ privacy policies. We recommend reviewing their policies for more information.

We may update this Cookie Policy from time to time to reflect changes in legal requirements or our services. We encourage you to review this page regularly to stay informed about how we use cookies.

Contact Us

If you have any questions or concerns about this Cookie Policy or our data practices, please contact us:

Email: [email protected]
Live Chat: Available on our website.